THE ENROLLMENT TOKEN APPEARS ON THE BOTTOM LEFT OF YOUR BILL AND IS A SERIES OF CAPITAL LETTERS

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"Aqua Finance, Inc. has the following language access services available: collection letters in Spanish are available, and customer service representatives who speak Spanish are available." A consumer may obtain a translation collection letters into Spanish. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer Affairs Website, www.nyc.gov/dca."


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